Privacy Policy

Effective Date: November 1, 2026

At Alma de España Tapas & Grill, we value your privacy and are committed to protecting the personal information you share with us when visiting our website, contacting our restaurant, or using our services.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information when you interact with our restaurant, including:

Your name, email address, and telephone number.
Information provided when making reservations or submitting inquiries.
Messages and information shared through Google Business Profile, RCS messaging, SMS, email, or website contact forms.
Dining preferences, special requests, or other information you voluntarily provide.
Website usage information, such as browser type, IP address, and cookies, where applicable.

2. How We Use Your Information

We use the information collected to:

Respond to customer inquiries and requests.
Assist with restaurant reservations and dining arrangements.
Provide information about our menu, hours, special events, and services.
Communicate with customers regarding their requests.
Improve our website, customer service, and dining experience.
Send promotional communications when you have provided the appropriate consent.
Comply with applicable legal obligations.

3. Google Business Profile and Messaging

When you contact Alma de España Tapas & Grill through Google Business Profile or supported messaging services, we may receive your name, phone number, message content, and other information you choose to provide.

We use this information to respond to inquiries about reservations, menu items, restaurant hours, special events, and other customer service matters.

Messages may be processed through Google or authorized messaging service providers. Depending on the service, automated systems or AI-assisted messaging may be used to answer common questions, with restaurant staff available to handle requests requiring personal assistance.

We do not use customer messaging information for unrelated marketing purposes without appropriate consent.

4. SMS and RCS Communications

If you initiate a conversation with our restaurant through SMS, RCS, or another supported messaging platform, we may respond with information related to your inquiry.

Message frequency varies depending on the conversation. Message and data rates may apply.

You may opt out of further messaging by replying STOP, where supported. For assistance, reply HELP or contact our restaurant directly.

Consent to receive marketing messages, where separately requested, is not a condition of purchasing our products or services.

5. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

Reservation and booking platforms.
Website hosting and technology providers.
Google and other messaging service providers.
Payment processors for transactions completed through secure payment systems.
Government or legal authorities when required by law.

These providers may process information according to their own privacy policies and applicable agreements.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve user experience.

You can manage cookies through your browser settings.

7. Data Security and Retention

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

We retain personal information only as long as reasonably necessary for business operations, customer service, legal compliance, and other legitimate purposes.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and retention requirements.

You may also opt out of promotional communications at any time.

9. Third-Party Websites

Our website may contain links to third-party websites, including reservation platforms, social media services, and payment providers.

We are not responsible for the privacy practices of these independent websites. We encourage visitors to review their respective privacy policies.

10. Children's Privacy

Our website and messaging services are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updates will be published on this page with a revised effective date.

12. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Alma de España Tapas & Grill

1830 South Osprey Avenue
Sarasota, FL 34239

Website: https://www.almatapasandgrill.com/

Email: almatapasandgrill@gmail.com

Phone: 941- 365- 8426